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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Macadams products

The group "New Technologies" offers for review the products of the plant Macadams: rotary ovens, hearth ovens, convection ovens, rack cabinets, pastry mixers, dough mixers, formers, dough dividers and rounders, bread and cake slicing machines, dough rolling machines, deep fryers, cookie machines, counters and coolers, steam convectors, chicken grills, pizza ovens, refrigerators and freezers, display cases, food waste shredders, ice equipment, spare parts
  • Rotary kilns Macadams
    Rotary kilns
    M240-2, M480, etc.
  • Hearth furnaces Macadams
    Hearth furnaces
    SM-802AG and others.
  • Convection ovens Macadams
    Convection ovens
    CONVECTA 8 and others .
  • Rack cabinets Macadams
    Rack cabinets
    ST-2R, ST-4R, etc.
  • Mixers for confectionery products Macadams
    Mixers for confectionery products
    SM401, TEDDY 5L, etc.
  • Dough mixers Macadams
    Dough mixers
    SP SPIRAL 240 and others.
  • Shapers Macadams
    Shapers
    Mac500, SM 380, etc.
  • Dough dividers and rounders Macadams
    Dough dividers and rounders
    SM-530 and others.
  • Bread and cake slicing machines Macadams
    Bread and cake slicing machines
    HS-3, CT-808, etc.
  • Dough rolling machines Macadams
    Dough rolling machines
    SM 630, SM520, etc.
  • Deep fryers Macadams
    Deep fryers
    MAC 50, MARK ll, etc.
  • Cookie Machines Macadams
    Cookie Machines
    AUTOMATIC, etc.
  • Counters and coolers Macadams
    Counters and coolers
    EG 400, EG 500, etc.
  • Steam convectors Macadams
    Steam convectors
    COMBI PRO and others.
  • Chicken Grills Macadams
    Chicken Grills
    SR7 - PT2, CGA1008, etc.
  • Pizza Ovens Macadams
    Pizza Ovens
    MORELLO FORNI et al.
  • Refrigerators and freezers Macadams
    Refrigerators and freezers
    PN, ZPZ, CAP, etc.
  • Deep fryers, grills and cookers Macadams
    Deep fryers, grills and cookers
    SFF-P25E and others.
  • Storefronts Macadams
    Storefronts
    COLD CFM-1000 and others.
  • Food Waste Shredders Macadams
    Food Waste Shredders
    AD3-300 and others.
  • Ice equipment Macadams
    Ice equipment
    M302, M502, etc.
  • Spare parts Macadams
    Spare parts
    ESE-72053 and others.

NEW TECHNOLOGIES GROUP

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